Returns and refund policy

You can cancel your order at any time before it’s been delivered. Any unsuitable items can be returned for a refund up to 14 days after they’ve been delivered.

Items must be returned in the same condition that you received them in and in any original packaging.

 

 

How To Cancel Or Return Something

To cancel your order or return something contact us at info@discopogo.co.

 

 

Faulty Or Damaged Items Or Shipping Mistakes

Was there a mistake with your order? Or did something arrived faulty or damaged in the post? Please contact us at info@discopogo.co so we can decide how best to sort out the problem.

 

 

Refunds

If we’re sending you a refund we will send you a confirmation email as soon as we have processed it.

Some refunds happen instantly, others can take over a week for the bank or payment provider to process it. Unfortunately this is not something we can control and we appreciate your patience.

If you haven’t received your refund 10 days after we’ve sent your refund confirmation then contact us at info@discopogo.co so we can investigate.

Refunds will always be automatically made to the original payment method.